Management & Support
Comprehensive management services to keep your nopCommerce store running smoothly 24/7.
24/7 nopCommerce Management & Support
Our dedicated management and support services ensure your store operates smoothly without interruptions. We proactively monitor, manage, and resolve issues so you can focus on growing your business.
Our Support Includes
24/7 store monitoring
Bug fixing & issue resolution
Server & database monitoring
Backup management & recovery
Order, product & inventory support
Performance optimization
Benefits
Reduced downtime
Faster issue resolution
Continuous store availability
Peace of mind
ResultYour store stays online, fast, and error-free around the clock.
Frequently Asked Questions
01
What is included in your nopCommerce management service?
Our management service covers complete store monitoring, bug fixing, performance optimization, security monitoring, backups, updates, and technical support to keep your nopCommerce store running smoothly 24/7.
02
Do you provide 24/7 support?
Yes. We provide round-the-clock monitoring and emergency support, ensuring quick resolution of any technical or performance issues without affecting your sales.
03
How fast is your response time?
Our typical response time:
- Critical issues: within 15–30 minutes
- High priority issues: within 1 hour
- Normal issues: within 4–8 business hours
04
Will you handle server and hosting issues?
Yes. We manage hosting environments, server performance, SSL configuration, backups, database optimization, and uptime monitoring.
05
Do you provide backup and disaster recovery?
Yes. We configure automated daily backups and provide fast disaster recovery in case of data loss, hacking, or server failure.
06
Can you manage my plugins and theme updates?
Absolutely. We handle plugin updates, compatibility testing, theme updates, and ensure everything works perfectly after each update.
07
Do you provide support for custom plugins and integrations?
Yes. We fully support custom plugins, ERP/CRM integrations, payment gateways, shipping systems, and third-party APIs.
08
How do you ensure store performance and speed?
We monitor server load, optimize database queries, configure caching & CDN, compress images, and perform regular speed audits.
09
Can you support multi-vendor and multi-store setups?
Yes. We manage enterprise-level multi-store and multi-vendor nopCommerce marketplaces.
10
Do you offer monthly support plans?
Yes. We provide flexible monthly AMC / retainer-based support plans based on store size, traffic, and technical requirements.